Job Description:

Reports to: The Justice Committee Program Manager in the President’s Department – Justice Division

Location:  Nunavik or Montréal

Responsibilities:

• Support the Program Manager with the day-to-day operations of the Justice Committee Program;

• Directly supervise local Justice Committee Coordinators, including assigning work, setting priorities and managing day-to-day operational matters;
• Provide coaching, guidance and performance feedback, and conduct employee evaluations;
• Address routine staff and operational issues, referring significant performance, disciplinary or program matters to the Program Manager;
• Monitor frontline activities to ensure consistent, effective and culturally appropriate service delivery;
• Oversee case tracking, reporting, statistics and other required program documentation;
• Review staff submissions and follow up on outstanding reports or information;
• Support recruitment, onboarding and training of staff;
• Identify operational challenges and implement practical solutions within established program policies and procedures in collaboration with the Program Manager;
• Bring matters requiring broader program, policy, budget or management decisions to the Program Manager;
• Provide additional support to Coordinators and local Justice Committees when required;
• Participate in departmental, operational and partner meetings;
• Travel as required; and Perform other related duties as assigned.

Qualifications:

• High school diploma or relevant work experience;
• Strong communication skills in at least two (2) of the three (3) languages: Inuktitut, English and/or French;
• Good computer skills, including Microsoft Office (Word, Excel, PowerPoint, etc.);
• Strong knowledge and understanding of Inuit culture and Nunavik communities;
• Experience in the social, judicial or community-based field;
• Supervisory, management or team leadership experience is considered an asset;
• Experience working with youth and adults is considered an asset;
• Strong organizational, communication and problem-solving skills;
• Ability to work independently, take initiative and manage multiple priorities;
• Demonstrate reliability, professionalism, integrity and good judgment; and
• Security clearance is required.

Benefits:

All marginal benefits available to employees of the Corporation as outlined in the Makivvik Human Resources Policy Manual