Job Description:

Reports to:                                   The Director – IT in the Corporate Secretary Department

Responsibilities:

• Provide local and remote support to users. Troubleshooting of computer  (windows, Apple) and applications, multi function printers, mobile devices, video conferencing devices
• Installation and setting up of computers and user accounts
• Management of network services daily
• Be available to travel, as requested;
• Perform other related duties within the scope of the position or as requested by supervisor.

Qualifications:

• College degree in computer technology or equivalent work experience, will be considered;
• Good communication skills in at least two (2) of the three (3) languages: Inuktitut, English and/or French;
• Great knowledge of Windows and Mac, Windows server, DHCP/DNS services and TCP/IP;
• Familiarity with Microsoft Active Directory, MS Exchange, MS Teams, LAN/WAN support and management (LAN/VPN, etc. as well as with wireless technology;
• A customer-service oriented personality (friendly, outgoing, and patient);
• The individual must be a good communicator, self-starter and reliable in attendance;
• Be reliable and detailed oriented;
• Demonstrate the ability to work in a multi-cultural environment;
• Ability to work independently, also a great team player.

Benefits:

All marginal benefits available to Makivvik employees annually as outlined in the Makivvik Human Resources Policy Manual such as:

Simplified Pension Plan

Vacation:                                starting at 20 days

Sick days:                               15 days

Isolation premium:         To a maximum of $20,800

Cargo allowance:             To a maximum of $6,500

Group Insurance

Gas allowance:                   To a maximum of $3,500

Travel Benefit:                   To a maximum of $25,000

Housing allowance:        To a maximum of $12,000